Gleap
Brings Gleap support tickets, contacts, help center, metrics and CRM deals into ChatGPT.
What Gleap can do in ChatGPT
Run your support desk from the chat.
Ticket Triage
Find urgent unassigned tickets and summarize the week's queue.
Customer Replies
Reply to customers or leave internal notes on tickets.
Help Center Articles
Draft and update articles in every language you support.
Support Metrics
Compare first response times across months.
Feature Requests
Search feature requests and survey responses.
You stay in control
You approve access, and you can disconnect Gleap at any time.
Apps 1
What Gleap does in ChatGPT
The Gleap plugin brings your Gleap customer support workspace into ChatGPT. You can search and sort tickets, look up contacts and companies, reply to a customer or leave an internal note, keep the help center current and check support numbers without leaving the conversation.
Support teams can find urgent tickets nobody has picked up, read a customer's full history before answering, and write help center articles in each language they support. Product people can look through survey replies and requested features. The sales team can push deals to the next step in the CRM pipeline.
Setup is one sign-in with your Gleap account. You then choose which project ChatGPT may use, so other projects stay out of reach. Every action runs with your own Gleap permissions, which means the plugin can only do what you could already do yourself inside Gleap.
Who it is for
- Customer support teams using Gleap
- Product teams reviewing feature requests
- Sales teams tracking deals in Gleap
How to add Gleap to ChatGPT
- Open the Gleap listing in ChatGPT ↗.
- Click Install plugin.
- Sign in to your Gleap account when asked and approve the access it requests.
- Start a chat and ask for what you need, mentioning Gleap if ChatGPT does not pick it up.
- To stop, disconnect Gleap under apps in your ChatGPT settings.
Questions about Gleap
What is the Gleap ChatGPT plugin?
The Gleap plugin brings your Gleap customer support workspace into ChatGPT. You can search and sort tickets, look up contacts and companies, reply to a customer or leave an internal note, keep the help center current and check support numbers without leaving the conversation. It is listed in ChatGPT's plugin marketplace under Business & Operations.
What can I ask Gleap to do in ChatGPT?
For example: "Show me the open high-priority tickets nobody is assigned to", "Summarize the tickets that came in this week", "What was our average first response time last month compared to this month?".
Who makes the Gleap plugin for ChatGPT?
The ChatGPT listing names Gleap GmbH as the developer. The version listed on 8 October 2026 was 1.0.0.
How do I add Gleap to ChatGPT?
Open the Gleap listing in ChatGPT, click Install plugin, sign in to your Gleap account and approve the access it asks for. Then ask for what you need in a chat, mentioning Gleap if ChatGPT does not pick it up.
Can Gleap change things in my account, or only read?
It reads tickets, contacts, companies, help center articles, metrics and surveys in the Gleap project you pick. It can reply to customers, add internal notes, update articles and move CRM deals.
Who is the Gleap plugin for?
Customer support teams using Gleap, product teams reviewing feature requests and sales teams tracking deals in Gleap.
Can I limit which Gleap project ChatGPT can reach?
Yes. When you sign in you choose the project ChatGPT may access, and actions run with your own Gleap permissions.
Can Gleap reply to customers for me?
Yes. The listing says it can reply to customers or add internal notes on tickets.
Does Gleap see my ChatGPT chats?
When Gleap is connected, ChatGPT may share the parts of your chats and memories that matter for a request with Gleap. What Gleap does with that data falls under its own terms and privacy policy. ChatGPT keeps your training-data settings, and you can disconnect at any time.
How do I disconnect Gleap from ChatGPT?
Open your ChatGPT settings, go to apps, and disconnect Gleap. You can reconnect later from the listing.
What are alternatives to Gleap in ChatGPT?
Similar plugins in the ChatGPT marketplace include Streak, ActiveCampaign and Close. Each has its own page in this directory.
Privacy and your data
When Gleap is connected, ChatGPT may share the parts of your chats and memories that matter for a request with Gleap. What Gleap then does with that data falls under its own terms and privacy policy, not only OpenAI's. ChatGPT keeps your training-data settings for data that comes from connected apps, and you can disconnect at any time.
Gleap privacy policy ↗Gleap terms ↗OpenAI: apps in ChatGPT ↗