EasyReply
Lets you check and summarize support tickets and customer contacts from your EasyReply account in ChatGPT.
What EasyReply can do in ChatGPT
Read and summarize your support tickets by asking.
Open Ticket Summary
See which open tickets need attention, highest priority first.
Contact Lookup
Find a customer by email and see their recent tickets.
Ticket Brief
Open a ticket by number and get the thread and status.
Queue Catch Up
Get a quick picture of your support queue without clicking around.
Priority Focus
Spot the tickets that should be handled before the rest.
You stay in control
You approve access, and you can disconnect EasyReply at any time.
Apps 1
What EasyReply does in ChatGPT
The EasyReply plugin connects ChatGPT to EasyReply, a customer support platform. Once it is linked to your account, you can ask about your support queue in plain words and get short answers back, instead of opening each ticket yourself in the EasyReply dashboard to work out what is going on.
The listing gives three typical uses. You can ask for a summary of the open tickets that need attention, sorted so the highest priority ones come first. You can look up a customer by email address and see a summary of their recent tickets. And you can open a single ticket by its number and get a quick brief on the thread and where it stands.
The listing is short and does not describe more than these lookups, so expect it to be most useful for catching up on a queue or preparing before you reply to someone. Replies themselves and other ticket work are not mentioned, so check inside EasyReply for anything beyond reading and summarizing.
Who it is for
- Support agents catching up on a queue
- Team leads checking ticket priorities
- Small businesses using EasyReply
How to add EasyReply to ChatGPT
- Open the EasyReply listing in ChatGPT ↗.
- Click Install plugin.
- Sign in to your EasyReply account when asked and approve the access it requests.
- Start a chat and ask for what you need, mentioning EasyReply if ChatGPT does not pick it up.
- To stop, disconnect EasyReply under apps in your ChatGPT settings.
Questions about EasyReply
What is the EasyReply ChatGPT plugin?
The EasyReply plugin connects ChatGPT to EasyReply, a customer support platform. Once it is linked to your account, you can ask about your support queue in plain words and get short answers back, instead of opening each ticket yourself in the EasyReply dashboard to work out what is going on. It is listed in ChatGPT's plugin marketplace under Communication.
What can I ask EasyReply to do in ChatGPT?
For example: "Summarize the open tickets that need attention, highest priority first", "Look up jane@acme.com and summarize her recent tickets", "Open ticket #12345 and tell me where it stands".
Who makes the EasyReply plugin for ChatGPT?
The ChatGPT listing names EasyReply as the developer. The version listed on 8 October 2026 was 1.0.0.
How do I add EasyReply to ChatGPT?
Open the EasyReply listing in ChatGPT, click Install plugin, sign in to your EasyReply account and approve the access it asks for. Then ask for what you need in a chat, mentioning EasyReply if ChatGPT does not pick it up.
Can EasyReply change things in my account, or only read?
It reads tickets, ticket threads and contact records from your EasyReply account so it can summarize them in the chat.
Who is the EasyReply plugin for?
Support agents catching up on a queue, team leads checking ticket priorities and small businesses using EasyReply.
Can EasyReply find tickets for a specific customer?
Yes. You can look up a contact by email address and ask for a summary of that person's recent tickets.
Can it sort tickets by priority?
The listing shows a prompt that asks for open tickets that need attention, starting with the highest priority, so it can order them that way.
Does EasyReply see my ChatGPT chats?
When EasyReply is connected, ChatGPT may share the parts of your chats and memories that matter for a request with EasyReply. What EasyReply does with that data falls under its own terms and privacy policy. ChatGPT keeps your training-data settings, and you can disconnect at any time.
How do I disconnect EasyReply from ChatGPT?
Open your ChatGPT settings, go to apps, and disconnect EasyReply. You can reconnect later from the listing.
What are alternatives to EasyReply in ChatGPT?
Similar plugins in the ChatGPT marketplace include Gleap, Gmail and Hostinger Mail. Each has its own page in this directory.
Privacy and your data
When EasyReply is connected, ChatGPT may share the parts of your chats and memories that matter for a request with EasyReply. What EasyReply then does with that data falls under its own terms and privacy policy, not only OpenAI's. ChatGPT keeps your training-data settings for data that comes from connected apps, and you can disconnect at any time.
EasyReply privacy policy ↗EasyReply terms ↗OpenAI: apps in ChatGPT ↗